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What Is Business Analysis for Information Technology (IT)

  • An Overview of Business Analysis Activities and Current Business Analysis Techniques
  • Free tutorial
  • Rating: 4.4 out of 54.4 (3,095 ratings)
  • 36,799 students
  • 1hr 5min of on-demand video
  • Created by Tom and Angela Hathaway


What you’ll learn

  • Identify and categorize business analysis best practices
  • Identify the value of good requirements
  • Classify four requirement types
  • Identify the critical skills required by business analysts
  • Describe tools used in business analysis
  • Relate the evolving role of today’s business analyst
  • Discuss how SDM’s like Waterfall, Iterative, and Agile affect business analysis activities


  • Interest in the field of business analysis
  • No technical background required
  • Desire to understand business analysis tools and techniques currently in use
  • Need to understand the impact that System Development Methods (SDM) have on business analysis activities
  • No additional materials are required


Business Analysis in the Real World

A Buddhist proverb warns, β€œBe mindful of intention. Intention is the seed that creates our future.” In a very real sense, this statement expresses the reason for business analysis. This discipline is really all about choosing and defining a desired future because without intention (expressed in business analysis terms, β€œrequirements”), no future is more or less desirable than another.

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In reality, every organization does some form of business analysis whether it uses the term or not. For many (especially larger organizations), it is an extremely structured, managed process while others thrive on change and only do business analysis when and as needed. The perception that business analysis is only needed to develop IT solutions is inaccurate. Actually, it is a critical component of any change initiative within an organization whether software is involved or not.Current Business Analysis Techniques and Methods

The course defines how business analysis is currently practiced. The authors provide insight into this fast-growing field by distinguishing strategic, tactical, and operational business analysis. It provides surveys of what Business Analysts really do and what business analysis techniques people use most often when they are the one β€œwearing the BA hat”. You will learn what β€œrequirements” really are and what different types of requirements exist. Because many requirements define future information technology (IT) solutions, the authors share their experience on how Waterfall, Iterative, Agile, and Experimental (aka “Chaotic”) Software Development methodologies impact the business analysis responsibility.
Who Needs Business Analysis Skills?

Although the field of Business Analysis offers great career opportunities for those seeking employment, some level of business analysis skill is essential for any adult in the business world today. Many of the techniques used in the field evolved from earlier lessons learned in systems analysis and have proven themselves to be useful in every walk of life. We have personally experienced how business analysis techniques help even in your private life.

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We created this course for everyday people in the real world to give you a basic understanding of some core business analysis methods and concepts. If this course answers some of your questions, great. If it raises more questions than it answers (implying that it piqued your curiosity), even better. If it motivates you to learn more about this emerging and fascinating topic, it has served its purpose well.

Who this course is for:

  • Subject Matter Experts
  • Product Owners
  • Product and Project Managers
  • Business Process Users
  • Business Process Managers
  • Line Managers
  • Business Analysts
  • Anyone wearing the BA hat!

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Course content

5 sections β€’ 17 lectures β€’ 1h 9m total lengthCollapse all sections

What Is Business Analysis?3 lectures β€’ 11min

  • Welcome to the Course02:55
  • Business Analysis – An Overview02:53
  • Strategic, Tactical, and Operational Business Analysis05:10

What Are Requirements?5 lectures β€’ 13min

  • Requirements Defined03:36
  • Business Requirements01:16
  • Stakeholder Requirements02:08
  • Solution Requirements02:33
  • Transition Requirements03:13

Business Analysis Techniques3 lectures β€’ 10min

  • An Introduction to Business Analysis Techniques05:06
  • What Tools Are Used?02:18
  • What Techniques Are Used?02:08

Business Analysis and Software Development Methods or Life Cycles (SDM/SDLC)4 lectures β€’ 26min

  • An Overview of Business Analysis and SDM/SDLC08:23
  • Business Analysis in Waterfall SDM03:36
  • THE BA Role in Iterative SDM04:23
  • Agile Projects and Business Analysis09:26

In Closing2 lectures β€’ 11min

  • Business Analysis and the Future06:13
  • Bonus Lecture: Special Offers04:21

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